Cancellations & Returns
- Can an order be cancelled once it has been placed?
- What is your return, exchange and refund policy?
Do you still have a question?
You can cancel an order that has already been placed if it has not entered the processing and transit stage. To cancel an order, please contact us.
If you are unable to cancel your order because it has already entered the processing and transit stage, you can return any unopened items to us after you receive them as per our return policy.
Your complete satisfaction is very important to us. Unless otherwise noted, you may receive an exchange for any unopened item that you purchased within 15 days of your original invoice date.
Exchanges will be processed after we receive your return. Shipping costs are not refundable.
If you did not find the answer you were looking for, you can contact us via email or call us at (802) 492-3809.
Did you know you can now also shop IN STORE? That's right! Stewart Maple has opened their marketplace through the holiday season, so you can shop in store, or pick up your online order to save on local shipping.
Find us at The Olde Barn in Cuttingsville, VT (5444 VT Route 103!)
We can't wait to see you there! Check out our facebook for more details. And as always thank you for your support in our family business!
-The Stewart Maple Family
Be sure to find us on Instagram and Facebook @stewartmaple and @stewartmaplemarketplace to get the daily details of what we are up to!