Cancellations & Returns
- Can an order be cancelled once it has been placed?
- What is your return, exchange and refund policy?
Do you still have a question?
You can cancel an order that has already been placed if it has not entered the processing and transit stage. To cancel an order, please contact us.
If you are unable to cancel your order because it has already entered the processing and transit stage, you can return any unopened items to us after you receive them as per our return policy.
Your complete satisfaction is very important to us. Unless otherwise noted, you may receive an exchange for any unopened item that you purchased within 15 days of your original invoice date.
Exchanges will be processed after we receive your return. Shipping costs are not refundable.
If you did not find the answer you were looking for, you can contact us via email or call us at (802) 492-3809.
Have you heard? We are featured in Episode 2 - Maple Syrup Brothers on the Podcast "On The Job"! 20 minutes of interviews with the Stewart Maple Family talking about how our business works and how crazy parts of sugaring season can get. Take a listen at the link before or find us anywhere you listen to your podcasts.
Express Pros "On The Job"
Episode 2: Maple Syrup Brothers
Find us on iheartradio.com
Don't forget to let us know what you think if you listened!
-The Stewart Maple Family
Be sure to find us on Instagram and Facebook @stewartmaple to get the daily details of what we are up to!